Monday, 5 August 2013

Trainee Case Handler Vacancy in Northampton

Shoosmiths are looking for a Trainee Case Handler to join their Recoveries Services Group at our Northampton office.

The successful candidate will be part of the Unsecured Litigation team, this department works with the debtors of Shoosmiths banking clients. After training, the successful candidate will be responsible for their own caseload including liaising with clients, debtors, courts, borrowers and solicitors.

You will be expected to undertake a caseload of monetary recovery instructions, ensuring that negotiations with Shoosmiths clients' customers are maximised and that the best possible recoveries are achieved whilst ensuring that Shoomsiths are always fully compliant with the regulatory bodies.

Main duties and responsibilities:

  • To manage your own caseload 
  • Negotiating using both telephone and letter skills to achieve the best possible outcomes at the earliest opportunity
  • Maintaining our case manage system and storing the required data for ongoing management of individual accounts
  • To deliver the best possible service to our clients in a professional and efficient manner
  • To work with the other case handlers in the team to maximise performance as a whole
  • To ensure full compliance with our regulatory bodies and the instructions of our clients
Requirements:
  • A good communicatior and have a good telephone manner
  • Organised  and be able to prioritise their own workload
  • A team player
  • Have excellent letter writing skills 
  • Be able to remain calm under pressure

This vacancy will suit someone with a Law Degree, LPC, ILEX qualification or relevant experience in a legal background.

Please send your CV by email to sarah.woods@shoosmiths.co.uk.